What We Do

Our Mission Statement:

“Achieve Positive Growth for our associates and clients through our commitment to the highest level of customer service, always maintaining our core values of trust, respect, and integrity.”

Spectrum Ticketing Services is a full service ticketing call center headquartered in Florida. We serve performing arts centers and museums across the country, professional sports organizations, major colleges, and universities handling all aspects of ticketing. We support several major ticketing platforms including Tessitura, Paciolan, AudienceView, Spektrix, Agile Tix and Saffire.

Our professional services include:

  • Inbound sales handled by our telephone call center

  • Aggressive outbound sales by our professionally trained staff

  • Professional consultation

    We are dedicated to providing the finest in personalized one-on-one customer service. Our representatives are monitored regularly to ensure prompt, accurate, and professional responses. But, unlike other ticketing service providers that shuffle ticket buyers from one computerized menu to another, we connect every caller to a live operator who can answer questions quickly and knowledgeably.

    Newest Spectrum clients:  NY City Center, Ticket Philadelphia, Indianapolis Symphony, San Diego Symphony, Jacobs Pillow, Carolina Performing Arts, and Roundabout Theatre Company.


Corporate web site - intelesys.com

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Fords Theatre Testimonial

“We are beyond pleased with your continued flexibility, including your work on selling obstructed view seats for The Wiz. We so appreciate all of your attention to detail in keeping up with our irregular happenings! It can be a lot of information since we are both a museum and a live-working theatre, and it is so comforting to know our patrons are being helped by a kind and thoughtful team.”


Jacob Schnabel
Asst Ticket Services Manager

 
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